You will find a description of the workshop below. Our workshops can be delivered as stand alone sessions or as part of a learning academy customized to your organization. We customize each module to meet your specific cultural needs and expectations.
All our workshops are run by professional consultants, who have the experience in teaching the concepts - and have the practice in using the tools as senior executives in organizations. Bios are available on our website.
In an ever-changing business environment, we are daily forced to make decisions with little information or vast amount of complex data. We are continually under pressure to present recommendations based on limited information or uncertainties.
Managers often make wrong decisions or spend a lot of time on analyzing various scenarios and even digressing towards muddled solutions which often come back to haunt them.
Problem Disaggregation offers an approach to discover the core of the problem and to explore solutions through a hypothesis-driven problem solving technique.
The participants will explore all options around the main problem and focus on the most likely causes first. Participants will learn to distinguish between a good and bad problem statement. We focus on how to link the hypothesis tree to an actual workplan and communicate it in a clear and precise way with plausible arguments.
The tools and learnings from this workshop can be used on a strategic level as well as an operative level.
Workshop objectives:
Disaggregate the main problem
Define what a good problem statement is and a bad problem statement
Communicate the problem clearly and precisely
Build strong arguments
The workshop approach:
Problem statement using SMART model
Issue Tree
Hypothesis Tree
MECE principle to test for clarity and completeness
Business communication today is often unclear and poorly structured, with an excess of data but little real insight. The adoption of new technologies and "stream of consciousness" communication only makes matters worse, raising the importance of organized and logical thinking for managers to succeed and have impact.
Surprisingly however, few people have any tools or training to help them put together a clear, logical piece of communications.
NotaBene's objective is to enable managers and leaders to become more concise, clear, logical and thus more effective. We achieve this through the introduction of the Structured Thinking and Delivery methodology and by hands-on practice through numerous small case studies.
Workshop objectives
Structure compelling, engaging and persuasive communications by using the knowledge of Single Minded MessageTM
Force clarity and simplicity into all interactions – from day-to-day email writing to sales pitches and formal presentations - to make them more efficient and reduce the time spent on meaningless communications
Identify the information that is essential and relevant to the core message and form a logical argument to support the conclusion in a way that others can be engaged in meaningful dialog
Gain practical tips on how to make presentations, documents, emails and verbal communication more succinct and achieve more impact
To meet these objectives, we focus on 4 core elements in building an effective piece of communication:
1. Grouping and structuring information
2. Developing meaningful Single Minded MessagesTM
3. Building logical arguments to support recommendations
4. Engaging the audience through story telling
Our approach is based on some of the best practices in consulting and communications such as the pyramid principle and simple story telling.
Workshop approach To be successful we require a change of behaviour in how participants develop and present ideas. Therefore we must maintain participants’ active engagement throughout the course. To do this, we combine teaching methods and focus on “Monday Morning” actions.
Focus on case studies, group discussion and debriefing afterwards
Participants bring a current presentation or piece of communication to work on throughout the course
On a daily basis we are inundated with an information overload. Meetings and presentations are expected to be short and precise, yet we are expected to delivery a set of complex data or information.
Often we fail to get our message across when presenting in front of an audience, this can be for a number of reasons not least because of the pressure to be short and precise. Leaving our audience confused and not knowing the specific takeaways nor the overall point of the message.
Advanced Presentations Skills focus on delivering the message to an audience in a short and concise fashion. It is about stepping outside your comfort zone and present more convincing manner. We will do this by applying storytelling, Structured Thinking and Delivery tools and analyze the body language. We will look at the value of preparation - and paradoxically, how the better prepared you are the better equipped you are to change your mind about which option to take when you are up against it. We will also look at handling difficult questions whilst maintaining confidence.
NotaBene's Structured Thinking and Delivery approach sets the foundation and is therefore considered a prerequisite. The session focuses on getting your point across with sound logical arguments. For further details please read the workshop description.
Workshop objectives:
Develop and refresh current skills of Structured Thinking and Delivery
Move to a higher level of presentation skills
Present confidently in front of a group
Tailor content and delivery for different audiences
Explain the importance of body language in the listening process
Develop an action plan to improve communication skills
The workshop approach:
Key aspect of the session is video taping the participants when presenting and to give each participant individual feedback. They will have a before and after video, to be able to see their development throughout the workshop.
The learning style is a combination of presentation, interactive discussions, breakouts, presentation and feedback and 1:1 coaching.
The modern workforce demands collaboration between individuals. We interact throughout the organization whether it is with executives, employees and suppliers and external stakeholders. However, results are often far from their desired goals.
One might encounter personality clashes and miscommunications, which results in suboptimal solutions and prevents assignments from being completed on time.
Teams that work well together, are extremely productive and profitable.
Team Dynamics focuses on the basis of high-performance teams, where participants learn how the team depends on a shared mission, vision and values to align their personal interests. Participants will define and establish clear roles and responsibilities. They will achieve a framework for making decisions and resolving conflicts and learn how to kick off teamwork successfully. We will work with multi directional influencing, and learn how to react towards different leaders, in order to optimize mutual understanding. These criteria are essential when putting together a high performance team.
Workshop objectives:
Putting the most efficient team together
React to different leaders and employees
Understand the multi directional influencing
Define clear roles and responsibilities in the high performance team
The workshop approach:
Models and tools for Multidirectional coaching will be a part of the workshop
There is an ever increased expectation and demand towards executives and managers.
Individuals often lack the ability to perform at their best due to personal challenges, which results in suboptimal solutions.
Professional/executive coaching can take two forms; either where an individual comes to a coach for advice on work-related issues, or where a company employs a professional to coach its employees in-house. In both cases, the range of issues that a coach might address would be similar, for example:
identifying core competencies and interests
improving motivation
developing better leadership/management skills
managing relationships with subordinates/superiors/peers
addressing work/life balance
improving interpersonal communication
developing better presentation skills
managing stress
developing conflict resolution skills
The emphasis is likely to be focused on work-related issues, but even so, the individual's personality, experiences and approach to life will play a big role in how they are performing at work and how they feel about their work life.
Effective executive coaching ideally should facilitate improvements for the individuals involved and, where relevant, the companies that employ them. Through thoughtful, provocative coaching, people can learn a lot about themselves which can help them become happier and more confident about their lives. This can then translate into positive change that benefits the individual in their personal and work life.
Our consultants are experienced in helping high-performance organizations establish and sustain cultures of coaching.
Please contact NotaBene for details on expertise and coaching style etc.
In a complex business environment we experience often conflicting interests of individuals. This can create a tense working environment, leading to lack of cooperation, miscommunication and decision-making.
This course will teach participants how to act as facilitators to illuminate the audiences input for the purpose of moving a discussion forward. Participants will learn how to recognize group dynamics and motivations through dialogue, feedback and consensus building.
Workshop objectives:
Identify and explain the process and values of facilitation
Maintain neutrality while working as facilitators
Describe typical audiences and how to manage each
Recognize group dynamics and motivations
Build consensus and address resistance
Develop strategies for handling hecklers, bullies, and other disruptive participants
Face the fear of facilitation
The participants will learn how to use a flipchart and stickynotes efficiently and map the brainstorming, to create an effective workplan.
The workshop approach:
Case study and problem solving exercises in groups with a facilitator
Role playing and coming to a consensus on tough issues
Explore different types of useful tools as a facilitator
NotaBene along with partner, SNP Communications, is proud to announce our eLearning course, "Mind Your Message".
"Mind Your Message" provides a complete approach to developing compelling and concise content for business leaders, managers and anyone looking to raise the bar on their professional communication skills. This online program is offered on an enterprise class elearning platform and has assessments, tools, downloadable resources and full interactivity.
Key Elements:
Start Smart: the course begins with a foundational discussion of who the audience is. It covers the questions participants asks about who the audiences are, as well as what they want them to do.
Create a Single Minded Message: this chapter covers the components and process for creating persuasive content. By persuasive we mean content that is focused, logical and includes sufficient detail to convince and move an audience to action.
Make it Memorable:making content memorable is essential. This chapter covers key elements that help make a message stick: stories, analogies, repetition and interactivity.
Choose Communication Vehicles: Building on the previous chapters, this section focuses on translating clear and targeted content to various delivery mechanisms. Part 1 covers written communications such as email, instant messaging, briefings and social media. Part 2 covers spoken communications such as meetings, presentations, webcasts, video and the speaker’s own delivery.
E-learning can provide benefits for the organizations and individuals involved.
E-learning is an electronically supported learning and teaching module. It is know as Web-based learning, computer-based learning, virtual classrooms or digital collaboration. It is either self paced or instructor led and includes media in the form of text, image, animation, streaming video and audio.
